Safeguarding and Welfare during school closure

‘Guidance for parents and students following school closure’ 

How to contact School Nurse

Information for Parents / Carers from Department for Education.

Helping children cope with stress during the 2019-nCoV outbreak

Managing our Mental Health & Staying Well during a Virus Outbreak

Due to current circumstances the School Nursing service will be reducing their service across schools and prioritising work.  During this time and in the event of possible school closures, we want to remind young people, parents and staff of the ways the School Nursing service can be contacted and used as a support in which maybe a prolonged and difficult time for families and young people. 

For information/advice regarding COVID-19 please refer to the guidance and your local procedures- school nurses cannot offer advice beyond this guidance.

General queries, advice and support:

School Nursing Service Hub / duty desk

Monday – Friday  9am-5pm  (not including bank holidays)

0203 049 4777

ChatHealth – 07507 332 150

Monday – Friday  9am-5pm  (not including bank holidays)  – please see attached card for your use to circulate or print if required.

Young people 11-19 years old can text a school nurse for any queries, support or advice such as:

  • bullying
  • illness
  • self-harm
  • emotional health
  • sexual health
  • contraception
  • alcohol
  • smoking
  • drugs

Non-school nursing support:

·       Kooth – online counselling support.

Monday – Friday 12-10pm

Saturday – Sunday 6-10pm

·       Young Minds – for young people but they also have a Parents Helpline.

·       Child Line – 0800 111

Support by phone, email or chat online to a counsellor.